Can You Choose Your Own Body Shop After an Accident in Ontario?
· zhoopzhoopauto@gmail.com
Yes. Ontario auto-insurance consumers have the right to choose a repair shop. The Financial Services Regulatory Authority of Ontario includes choosing a repair shop among the rights of auto-insurance consumers.
You can review the official consumer-rights information directly from FSRA Ontario.
What does that mean after a collision?
Your insurer may explain its preferred repair process or suggest facilities, but you can decide which repair facility you want to use. The practical questions to ask are whether the shop can correctly assess the damage, communicate with you about the repair plan and address the vehicle systems affected by the collision.
Modern collision repair can involve more than bodywork
Depending on the vehicle and impact, the repair may involve structural components, paint and refinishing, auto glass, cameras, radar, steering or suspension, electrical systems and high-voltage EV components.
Ask these questions before choosing a body shop
- Who will inspect the vehicle and explain the repair scope?
- Can the facility handle structural and cosmetic repair?
- Can it identify when ADAS calibration is required?
- Can it coordinate mechanical, glass and electronic repairs affected by the collision?
- How will you be updated while the vehicle is being repaired?
ZhoopZhoop brings collision repair in Thornhill together with ADAS calibration, EV diagnostics, auto glass and mechanical repair. Call 905-886-2737 to discuss your vehicle.